Refund Policy

Dr. Laura really hopes that you will love your purchases as much as she does. However according to the EU Consumer Rights Directive, you have the right to a 14 day cooling off period. This means that you can return any products purchased in store so long as they are unopened, unused and in the condition in which you received them within 14 days of your order being made. 

Any products you wish to return, whether it is within the 14 day cooling off period or if they are faulty or damaged, must be returned to us in clinic. 

Refunds will be issued to the original payment method only to the monetary value of the goods returned to us, not including shipping.